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How long is the trip between Fethiye & Rhodes?It is approximately 1 hour and 45 minutes.
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How long is the trip between Kos & Bodrum?It is approximately 30 minutes.
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How long prior departure do I have to be at the port?Please be at the port 1 hour prior departure for the passport control.
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Where is my departure port?Please check out our "Ports" page on our website. There is a map with the exact location.
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Do I get a refund if I don't travel or cancel my ticket?The passengers can cancel or replace their tickets and get a partial or full refund depending on the date of cancellation. No Refund Is Given and 100% Cancelation will be charged for cancelations occurred from 2 days till the departure time of the scheduled voyage. In the case that a ticket is cancelled within a period of seven (7) days to three (3) days prior to the vessel's scheduled date and time of departure, a refund of 50% on the fare is granted. From fourteen (14) days up to seven (7) days prior to the vessel's scheduled date and time of departure, a refund of 75% on the fare is granted. Up to 14 days before departure date: 100% refund on tickets value. Alternatively, the passenger is given the possibility to convert these tickets into Open Date (Open) in order to use them on a future trip, provided that the request has been made before departure. After the vessel's departure tickets cannot be cancelled, cannot be converted to Open Date (Open) and cannot be transferred to another date. Tickets cannot be cancelled via telephone. Tickets can be cancelled or converted only by the travel agent that issued them or by the company's central port agent.
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Is it safe to use my credit card for online payment?Your payment is 100% safe and secured.
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What if the ferry doesn't travel due to weather conditions?In the event of prohibition of departure due to bad weather conditions or due to official orders from port authorities, the company claims no responsibility for possible delay or cancelation of the trip. In that case, passengers can modify their tickets or get a refund of the full amount paid for the ticket. The shipping company reserves the right (with approval of Mercantile Marine Ministry) to replace the ferry a ticket was issued for, with another ferry. The routes are subject to modifications and are published in our website https://www.skymarineferries.com/
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Do you provide parking spot in the port?No, unfortunately we do not provide parking spots.
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Can I bring my vehicle to the ferry "Rodon" between Kos & Bodrum?Unfortunately we do not transfer vehicles with our ferry "Rodon".
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Can I bring my vehicle to the ferry "Ibiscus" between Fethiye & Rhodes?With our ferry "Ibiscus" we can transfer motorcycles but unfortunately not cars.
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Am I allowed to bring a luggage with me?Yes, you are allowed to bring as many luggages as you wish, included in your ticket without extra fees.
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Do I have to pay a port tax between Fethiye & Rhodes?Local port taxes apply and are paid during check in (10€ for Rhodes port and 2€ for Fethiye port)
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Do I have to pay a port tax between Kos & Bodrum?Local port taxes apply and are paid during check in (5€ for Kos port and 3,50€ for Bodrum port)
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Can I travel with my bike?Yes, you can bring your bike on board.
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Do I need visa to travel between Greece & Turkey?Please contact us on our phone +302241038996 or directly from the live chat on our website and we'll reply as soon as possible.
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Is there any place where we can buy food & beverages on board?Yes, we have a fully equipped bar gallery where you can buy snacks & beverages.
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Are the seats marked with a number?Seats have no numbers. You are welcome to choose any seat you prefer.
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